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Senior Property Management Director
2 months ago
We are seeking a highly skilled and experienced Senior Property Management Manager to join our team at Macro.
The successful candidate will be responsible for delivering the management agreement with the current and future landlord and for all residential real estate matters that contribute to the effective and cost-efficient delivery of the service charge.
Key Responsibilities:- Take overall responsibility for the delivery of the management agreement with the current and future landlord.
- Oversee the delivery of the service charge in line with RICS guidelines and industry best practice.
- Work with supply chain partners to drive down costs and stay abreast of industry-wide service charge scopes and initiatives.
- Ensure that residents receive excellent customer service from the service charge management team.
- Ensure that all Health and Safety requirements within a residential development are met and Macro fully complies with all relevant real estate legislative requirements.
- Work with the Finance Partner to send out timely service charge invoices and provide accurate data for service charge reconciliation purposes.
- Understand the asset life cycles to provide summary information and recommendations for the sinking pot spend.
- Keep abreast with all relevant real estate legislative changes.
- A qualification delivered by TPI (The Property Institute) and/or RICS (Royal Institute of Chartered Surveyors).
- Excellent knowledge of the residential real estate industry.
- Proven residential service charge and supply chain management experience.
- Experience within a similar role in a facilities management background.
- Customer-facing background with strong communication skills, organised and hungry to grow your career and enjoy the opportunities Macro has to offer.
