Help Desk Technician

6 days ago


Plymouth, Plymouth, United Kingdom ISR Recruitment Full time

About the Role:

ISR Recruitment is seeking a skilled IT Support Specialist to join our team on a permanent basis. As a key member of our IT department, you will be responsible for providing technical support and guidance to staff and end users for a wide range of software applications.

Key Responsibilities:

  • Act as the first point of contact for the IT department via phone and email.
  • Provide technical support and guidance to staff and end users for in-house and administration software.
  • Ability to work under pressure and manage own time on a busy helpdesk.
  • Provide remote support to clients, predominately Microsoft 365 and Windows 10/11.

Requirements:

  • Confident communication skills when dealing with customers.
  • Good technical knowledge of Windows and mobile platforms.
  • Motivated to learn and develop skills.

About Us:

ISR Recruitment is a leading provider of IT services, and we are committed to delivering exceptional results to our clients. If you are a motivated and skilled IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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