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Administrative Support Specialist

2 months ago

Nottingham, Nottingham, United Kingdom Macildowie Recruitment and Retention Full time
Job Description

Macildowie Recruitment and Retention is seeking a highly skilled and organized Administrative Support Specialist to join our team. As an integral part of our office, you will provide exceptional support to our Directors and staff, ensuring the smooth operation of our business.

Key Responsibilities:
  • Personal Assistant to Directors: Manage diaries, correspondence, and client engagement processes.
  • Manage engagement letters, identification, and anti-money laundering information for all clients.
  • Perform reception duties, including meeting and greeting clients, offering refreshments, and managing the phone system.
  • Handle secretarial duties, including typing up accounts and preparing engagement letters.
  • Oversee GDPR management and ensure compliance across the office.
  • Prepare monthly and quarterly dividends and minutes as required by directors.
  • Manage company billing, updating of registers, and client payment processing.
  • Assist with submission of accounts to Companies House and HMRC and manage client document retention and archiving.
  • Liaise with financial advisors, solicitors, and mortgage lenders to prepare necessary documentation.
  • Monitor and order office supplies and assist in identifying IT equipment needs.
  • Assist with ad-hoc duties, including post office runs and banking tasks.
Requirements:
  • Passionate about delivering exceptional client service and maintaining high standards.
  • Excellent communication skills, both verbal and written, with a confident and approachable demeanor.
  • Highly proficient in Microsoft Office Suite and IT systems.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • A proactive approach to problem-solving and process improvement.
  • Previous experience in a similar administrative role is advantageous.
What We Offer:
  • Exciting career development opportunities in a supportive and thriving work environment.
  • Competitive salary and benefits package.
  • The chance to be part of a dynamic team committed to excellence in client service.
  • Company pension
  • Cycle to work scheme
  • Health & wellbeing programme
  • Life insurance
  • On-site parking
  • Referral programme

This role is working Monday to Friday, 37.5 hours, and is office-based.