Mobile Tyre Technician

2 weeks ago

Northampton, Northamptonshire, United Kingdom IN n OUT Autocentres Full time
Job Description

About IN n OUT Autocentres

We are a leading provider of vehicle servicing, MOTs, and repairs, with a strong commitment to customer satisfaction and service excellence. Our team of experts is dedicated to delivering high-quality services that meet the needs of our customers.

Job Summary

We are seeking a skilled and reliable Mobile Tyre Technician to join our team. As a Mobile Tyre Technician, you will be responsible for providing professional tyre fitting services at customers' locations, ensuring safety, efficiency, and high-quality service.

Key Responsibilities

  • Tyre Fitting: Perform tyre changes, repairs, balancing, and alignment at customer locations using mobile equipment. Handle tyres for various vehicle types, including cars, vans, and light commercial vehicles.
  • Customer Service: Provide a high level of customer service by engaging professionally with clients, answering queries, and offering expert advice on tyre care and maintenance.
  • Safety Compliance: Adhere to all health and safety regulations during tyre fitting procedures, ensuring both your safety and that of the customer.
  • Equipment Maintenance: Ensure that all mobile fitting equipment and tools are in good working order, clean, and properly stored in the mobile unit. Report any faults or issues promptly.
  • Inventory Management: Manage stock levels of tyres and materials within the mobile unit, ensuring you have the necessary inventory to complete jobs efficiently.
  • Record Keeping: Maintain accurate records of all jobs completed, including customer details, services provided, and any additional work recommended.
  • Upselling: Identify opportunities to upsell additional services or products, such as wheel alignment, balancing, or premium tyre options, to enhance customer satisfaction and company revenue.

Requirements

  • Full UK driving licence
  • Solid mechanical/vehicle knowledge
  • Strong customer service skills with a friendly and professional demeanour
  • Ability to work independently and manage time effectively

What We Offer

We provide a supportive and dynamic work environment, with opportunities for professional growth and development. Our team is committed to delivering exceptional customer service and ensuring the highest level of satisfaction.

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