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Mobile Tyre Technician

2 months ago

Northampton, Northamptonshire, United Kingdom IN n OUT Autocentres Full time
About the Role

We are seeking a skilled and reliable Mobile Tyre Technician to join our team at IN n OUT Autocentres. As a Mobile Tyre Technician, you will be responsible for providing professional tyre fitting services at customers' locations, ensuring safety, efficiency, and high-quality service.

Key Responsibilities:

  • Tyre Fitting: Perform tyre changes, repairs, balancing, and alignment at customer locations using mobile equipment. Handle tyres for various vehicle types, including cars, vans, and light commercial vehicles.
  • Customer Service: Provide a high level of customer service by engaging professionally with clients, answering queries, and offering expert advice on tyre care and maintenance.
  • Safety Compliance: Adhere to all health and safety regulations during tyre fitting procedures, ensuring both your safety and that of the customer.
  • Equipment Maintenance: Ensure that all mobile fitting equipment and tools are in good working order, clean, and properly stored in the mobile unit. Report any faults or issues promptly.
  • Inventory Management: Manage stock levels of tyres and materials within the mobile unit, ensuring you have the necessary inventory to complete jobs efficiently.
  • Record Keeping: Maintain accurate records of all jobs completed, including customer details, services provided, and any additional work recommended.
  • Upselling: Identify opportunities to upsell additional services or products, such as wheel alignment, balancing, or premium tyre options, to enhance customer satisfaction and company revenue.

Requirements:

  • Full UK driving licence
  • Solid mechanical/vehicle knowledge
  • Strong customer service skills with a friendly and professional demeanour
  • Ability to work independently and manage time effectively

About Us

IN n OUT Autocentres is a leading provider of vehicle servicing, MOTs, and repairs. We pride ourselves on our commitment to customer satisfaction, using only manufacturer-approved parts and employing trained and qualified technicians. Our client waiting lounges feature high-speed Wi-Fi, free beverages, and comfortable seating, making us a convenient and welcoming choice for our customers.

Our Values:

  • 100% commitment to customer satisfaction
  • Use of manufacturer-approved parts
  • Trained and qualified technicians
  • Convenient and welcoming client waiting lounges