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Junior Account Growth Specialist
2 months ago
We are seeking an ambitious and natural relationship builder to join our Sales team as a Trainee Account Manager. As a key member of our team, you will be responsible for supporting existing customers, providing excellent customer service, and ensuring their retention.
Key Responsibilities- Receive and process new sales enquiries, handle customer queries adeptly, and provide timely responses.
- Analyse sales reports to identify prevalent trends and make data-driven decisions.
- Manage, update, and cleanse the CRM system to ensure accurate customer information.
- Nurture customer relationships proactively and build strong relationships with key stakeholders.
- A competitive basic salary of £24,000.
- Excellent scope for progression and professional development, with opportunities to move into more senior roles as your knowledge of the company widens.
- On-going training and mentorship to support your growth and development.
- A lucrative bonus and incentive scheme to reward your hard work and achievements.
- Pension contributions to support your financial well-being.
- A fun and modern office environment with hybrid working options.
- Excellent communication skills and emotional intelligence to build strong relationships with customers and colleagues.
- Proficiency in the Microsoft Office suite to manage and update CRM systems.
- Ideal experience in customer service or a related field to understand customer needs and preferences.
- Strong organisation and time management skills to prioritise tasks and meet deadlines.
