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Customer Service and Sales Support

2 months ago


Ballymena, United Kingdom Detail2Recruitment Full time

About the Company

Our client is a specialist manual materials company with a strong brand across the UK & Ireland who are seeking a Sales Administrator with strong customer service skills to join their growing team.

Standard Work Hours

Monday - Friday 8am - 5pm, however flexibility with working hours is required.

Sales Administrator - The Rewards

  • Salary £25,000 - £35,000 dependent on experience
  • Benefits Package

Sales Administrator - Requirements

  • Strong administrative abilities
  • Good level of spoken and written English language
  • Proven track record in customer service
  • Excellent organisational and time management abilities
  • Commercial acumen and mathematical abilities
  • Must have strong user level IT skills (especially MS Office package), knowledge of Sales Logix, Crystal or Sage are beneficial.

Sales Administrator - Responsibilities

  • Provide customer service and maximize sales opportunities, deal with enquiries and convert to orders to achieve the team's order intake target.
  • Serving customers, hauliers and suppliers, operating barriers & weighbridge.
  • Ensure that enquiries and tenders are priced accurately in the required timeframe.
  • Ensure that orders are won at the best price possible, and information is recorded accurately.
  • Provide accurate information to Planning, Production, Quality/Technical and Dispatch to ensure that customer requirements and timeframes are met.
  • Record any non-conformances and/or complaints received and assist if required in the resolution and completion of Corrective Actions Reports
  • Holiday cover for transport function as required.

About Us

Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to detail2recruitment privacy-policy