Front of House Team Leader

4 days ago


Milton Keynes, Milton Keynes, United Kingdom Wells & Co Full time
About The Swan Inn

We are a charming 13th century thatched country pub & restaurant, boasting a rich history and rustic charm. Our beautiful orchard beer garden is the perfect spot to relax and unwind.

Our Offer
  • Competitive hourly salary & bonus
  • 28 days holiday
  • Company Pension scheme
  • Retail and Beer discounts
  • Refer a friend Bonus
  • Meals on duty
  • Employee assistance programme
  • Benefits portal
  • Career development programme
  • Friendly and supportive team environment
About the Role

We are seeking a talented and motivated Front of House Supervisor to lead our team in delivering exceptional customer experiences and mouth-watering food offerings.

Key Responsibilities
  • Lead the customer journey, ensuring a second-to-none experience
  • Take accurate orders and work closely with kitchen staff
  • Ensure payments and receipts are correct
  • Confidently recommend menu and drinks offerings
  • Observe service and standards, reporting any incidents or issues
Requirements
  • Previous leadership experience in a hospitality or customer-facing environment
  • Enthusiasm and passion for food and beer
  • Ability to deliver excellent customer service and great teamwork in a fast-paced environment
  • Result-driven and ambitious individual keen to develop their career and team


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