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Membership Projects Coordinator
2 months ago
Location:
Hybrid Working – Remote / London
Contract Type:
Fixed Term (18 months), Full Time (35 hours)
Role Overview:
We are seeking a skilled professional with a background in membership services, customer relations, and marketing, ideally within a professional membership organization.
Key Responsibilities:
- Demonstrate your expertise in planning and coordinating various workstreams concurrently, showcasing robust project management capabilities that deliver value to our members.
- Exhibit a comprehensive understanding of membership engagement initiatives, including survey design, working groups, and the evolution of membership schemes and their offerings.
- Maintain a proven history of managing data, including sensitive information, while providing exemplary customer service and proficiency in CRM systems.
- Utilize project planning tools and methodologies effectively.
Team Objectives:
The Membership Engagement team is poised to execute a series of ambitious member-focused goals over the next two years. We are in search of an experienced coordinator to assist the Head of Membership Engagement during this transformative period.
Specific Duties:
- Collaborate with the Head of Membership Engagement to design and implement member engagement initiatives and projects.
- Oversee daily, weekly, and monthly activities to ensure progress and success in our engagement projects.
- Identify key stakeholder groups for our membership engagement initiatives and manage their participation to ensure effective collaboration and successful outcomes.
- Provide administrative support to facilitate the seamless operation of membership engagement projects and related activities.
Compliance:
Ensure adherence to the Data Protection Act (2018), equality legislation, and financial regulations.
Employee Benefits:
This full-time, fixed-term position offers a competitive benefits package, which includes:
- ~26 days of annual leave, plus bank holidays
- ~Healthcare support
- ~Up to 12% pension contribution
- ~Hybrid and flexible working arrangements
- ~Wellbeing hour each week
- ~Cycle to work and employee discount schemes
- ~Training and development opportunities
- ~Access to Mental Health First Aiders and Employee Assistance Programs
About Us:
We are the third largest medical royal college in the UK by membership, with over 24,000 Fellows and Members dedicated to ensuring the quality of patient care by upholding standards in anaesthesia, intensive care, and pain medicine.
Diversity and Inclusion:
At RCoA, diversity, equality, and inclusion are integral to our culture. We are committed to reflecting these values in all our endeavors and welcome applications from individuals of all backgrounds, ensuring an inclusive and representative environment that celebrates our differences.
