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Associate Support Specialist

2 months ago

Wokingham, Wokingham, United Kingdom Manhattan Associates Full time

About the Role

We are seeking a highly skilled and detail-oriented Associate Support Consultant to join our team at Manhattan Associates. As a key member of our support team, you will play a critical role in ensuring client satisfaction and the smooth functioning of our solutions.

Key Responsibilities

  • Analyzing and resolving functional issues that arise post-implementation in connection with supply chain software solutions.
  • Working with analysts to provide issue resolution utilizing supply chain technologies and performing testing of client-specific enhancements in a timely manner.
  • Providing exceptional client communication, testing, and issue resolution services.
  • Collaborating with our Support team in the UK to achieve these objectives.

Requirements

  • Strong analytical and problem-solving skills.
  • Excellent communication skills, with the ability to work effectively as part of a team.
  • Fluent (spoken and written) in English, with another European language a plus.
  • Bachelor's degree in logistics, engineering, computer science, mathematics, or equivalent through business experience.
  • The flexibility to work at customer locations up to 30%, sometimes for prolonged engagements within the UK region.

What We Offer

  • A dynamic and inclusive work environment that values diversity and promotes career growth.
  • A comprehensive training program to ensure your success in this role.
  • The opportunity to work with a leading supply chain solutions provider and contribute to the success of our clients.

How to Apply

We encourage you to connect with our EMEA Recruiter, Keith McCartney, on LinkedIn or click Apply to learn more about this exciting opportunity.