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Store Operations Manager
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Team Leader at Toolstation. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading by example, and driving sales growth.
Key Responsibilities
- Customer Service: Provide a world-class customer experience, ensuring that every customer leaves the store satisfied and eager to return.
- Team Leadership: Lead, motivate, and develop a high-performing team, fostering a positive and inclusive store environment.
- Operations Management: Oversee store operations, including inventory management, stock replenishment, and visual merchandising.
- Sales Growth: Identify opportunities to drive sales growth, implement effective sales strategies, and analyze sales data to inform business decisions.
- Store Maintenance: Ensure the store is maintained to the highest standards, including cleanliness, organization, and visual appeal.
What We Offer
- Competitive Salary and Benefits: A comprehensive compensation package, including a competitive salary, bonus scheme, and excellent benefits.
- Opportunities for Growth: A clear career progression path, with opportunities to develop your skills and advance your career within the company.
- Recognition and Rewards: Regular recognition and rewards for outstanding performance, including bonuses, awards, and promotions.
- Training and Development: Access to comprehensive training and development programs, including on-the-job training, coaching, and mentoring.
About Toolstation
Toolstation is a leading retailer of tools, accessories, and building supplies, with a strong presence in the UK market. We are committed to delivering exceptional customer service, driving sales growth, and building a positive and inclusive work environment.
