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HVAC Lead Engineer

2 months ago

Northampton, Northamptonshire, United Kingdom CV Library Full time
Job Purpose:

The Lead Refrigeration Engineer is a key role within the refrigeration team, responsible for delivering planned and reactive maintenance services across multiple site locations. This position also involves team leadership, coaching, and technical support for a small team of refrigeration engineers.

Key Responsibilities:
  1. Complete Planned Preventative Maintenance (PPM) schedules within agreed timescales and ensure accurate completion of necessary paperwork.
  2. Respond promptly to service call requests from the Helpdesk and assess job requirements, carrying out repairs as necessary.
  3. Ensure clients are kept informed of task completion status prior to leaving the site.
  4. Prioritize maintenance and repair work to achieve agreed timescales and response times.
  5. Order spares in accordance with company procedures.
  6. Identify non-repairable faults in plant and machinery and advise the line manager of findings, with recommendations for suitable replacements.
  7. Ensure compliance documentation is always up to date.
  8. Carry out surveys and complete reports as required.
  9. Provide technical support for refrigeration engineers within the team.
  10. Offer on-job coaching and training, including toolbox talks and H&S training.
  11. Complete initial return to work interviews and welfare meetings.
  12. Support the Operations Manager in the recruitment of new refrigeration engineers.
Financial and People Responsibilities:

This role has limited financial responsibility, focusing on efficient task completion within pre-defined budgets. Team leadership responsibility includes coaching, technical support, and coordination of first-line people activity for approximately 15 engineers.

Knowledge, Skills, and Abilities:
  1. NVQ Level 2 and City & Guilds 2078/2079 are essential.
  2. NVQ Level 3, CO2, and CARE qualifications are desirable.
  3. Previous team leadership/supervisor experience is advantageous.
  4. Previous experience delivering planned and reactive refrigeration services in a multi-site retail environment is essential.
  5. Strong track record of working efficiently individually and as part of a team.
  6. Excellent communication skills (written and verbal).
  7. Basic PC literacy, with experience of a CAFM system to manage task completion.
  8. Full driving license is essential.
  9. This role is physically demanding and may involve working at height, in confined spaces, and lifting/carrying heavy equipment.
  10. Flexibility is a key requirement due to out-of-hours standby cover.