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Make Up Specialist
2 months ago
We are seeking a highly motivated and passionate Beauty Expert to join our team at ESTÉE LAUDER Companies. As a Make Up Specialist, you will be responsible for delivering exceptional customer experiences and providing expert advice on our market-leading make up products.
Key Responsibilities- Consistently achieve set sales goals and expectations, driving sales and revenue growth.
- Foster an omnichannel approach to meet consumer needs and maximize selling opportunities.
- Take personal responsibility and ownership of performance and self-development, staying up-to-date with the latest trends and product knowledge.
- Adhere to sales processes and procedures, maintaining high standards of visual merchandising and store appearance.
- Demonstrate a thorough understanding of the hero products and services across the ESTÉE LAUDER Companies Multi Brand portfolio.
- Play a key role in executing the in-store strategy, communicating effectively with the team and driving business results.
- Showcase knowledge and understanding of key product features and benefits, meeting consumer needs and exceeding expectations.
- Utilize strong market and industry awareness to shape local strategy and influence wider business and organization.
- Develop and maintain a strong understanding of social media activity, trends, and identify sales opportunities.
- Adhere to and keep up-to-date with all communicated company standards, policies, and procedures.
- Consistently deliver high-touch consumer experiences, meeting consumer specific needs and leveraging the wider ESTÉE LAUDER Companies brand, category, and services portfolio.
- Proactively seek opportunities to drive omnichannel events and experiences, using on-brand social media effectively.
- Act with pace and accuracy when handling consumer enquiries, providing exceptional customer service.
- Beauty and Multi Brand obsessed, socially savvy, and consumer-centric.
- Engaged by variety, self-motivated, and loves building rapport with consumers.
- Takes ownership and drives the business, a team player, confident communicator, and competitive spirit.
- High energy, with a passion for make-up and a desire to share knowledge and expertise with others.
- Competitive industry salary.
- Commission scheme eligibility.
- Annual Leave & Family Leave.
- Product discount/Staff Product Concession monthly credit spend allowance.
- Mental Health Wellbeing Initiatives (Employee Assistant Programme).
- Benefits platform with exclusive discounts and offers.
- Work Life Connections – Employee Assistance Programme.
- Extensive Training & development offering.
