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Technical Support Apprenticeship

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Chatteris, Cambridgeshire, United Kingdom Baltic Apprenticeships Full time
Position Overview

Baltic Apprenticeships is pleased to partner with Cambridge Helpdesk, a provider of diverse online and face-to-face solutions aimed at enhancing customer interactions.


As a Technical Support Apprentice, you will be responsible for delivering technical assistance and guidance to clients while working closely with the team on both current and upcoming initiatives.

Your responsibilities will include:

  • Managing support tickets via phone and other communication channels.
  • Collaborating with colleagues to improve service delivery.
  • Engaging in ongoing training to enhance your technical skills.

This role offers a unique opportunity to develop your expertise in a supportive environment.