Sales Associate

1 month ago


Mumbles, City and County of Swansea, United Kingdom Mountain Warehouse Full time

About the Role

As a Sales Assistant at Mountain Warehouse, you will be the first point of contact for our customers, providing exceptional customer service and creating a great shopping experience. You will be an important part of the store team, working closely with colleagues to achieve sales targets and maintain a high level of customer satisfaction.

Your Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Replenish stock, maintain visual standards, and ensure the store is tidy and well-organized.
  • Develop and share product knowledge with customers, providing recommendations and advice to help them make informed purchasing decisions.
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs.
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment.

About You

We are looking for someone with a passion for selling and talking to people, who is enthusiastic, and has a hands-on attitude. You should have excellent communication skills, be able to work well under pressure, and be committed to providing exceptional customer service.

What We Offer

  • A competitive monthly bonus scheme.
  • 50% employee discount across Mountain Warehouse and Animal.
  • 28 days annual leave, pro-rata to your contract, including Bank Holidays.
  • Access to an Employee Assistance Programme and a Colleague Hardship Scheme.
  • Employee Referral Incentive.
  • A stable, successful, and supported environment.

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