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Front of House Team Member

2 months ago


Crawley, West Sussex, United Kingdom Whitbread Full time

Job Title: Front of House Team Member

Job Type: Permanent

Hours: 30 hours per week over 6 days

Pay: Up to £12.59 per hour

Location: London Gatwick Airport

About the Role:

We are seeking a friendly and customer-focused Front of House Team Member to join our team at Premier Inn in London Gatwick Airport. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable and enjoyable.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly
  • Work collaboratively with the housekeeping team to ensure rooms are clean and ready for guests
  • Assist with food and beverage service, including serving meals and drinks
  • Contribute to maintaining a clean and safe environment throughout the hotel

What We Offer:

  • A competitive hourly rate of up to £12.59
  • A guaranteed 30 hours per week over 6 days, providing a stable and predictable work schedule
  • Ongoing training and development opportunities to help you grow in your role
  • A range of benefits, including a Whitbread Benefits card, pension scheme, and discounts on food and merchandise

Requirements:

  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Availability to work a variety of shifts, including weekends and bank holidays