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Front of House Team Member
2 months ago
Job Title: Front of House Team Member
Job Type: Permanent
Hours: 30 hours per week over 6 days
Pay: Up to £12.59 per hour
Location: London Gatwick Airport
About the Role:
We are seeking a friendly and customer-focused Front of House Team Member to join our team at Premier Inn in London Gatwick Airport. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable and enjoyable.
Key Responsibilities:
- Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly
- Work collaboratively with the housekeeping team to ensure rooms are clean and ready for guests
- Assist with food and beverage service, including serving meals and drinks
- Contribute to maintaining a clean and safe environment throughout the hotel
What We Offer:
- A competitive hourly rate of up to £12.59
- A guaranteed 30 hours per week over 6 days, providing a stable and predictable work schedule
- Ongoing training and development opportunities to help you grow in your role
- A range of benefits, including a Whitbread Benefits card, pension scheme, and discounts on food and merchandise
Requirements:
- Previous experience in a customer-facing role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
- Availability to work a variety of shifts, including weekends and bank holidays