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Damp, Mould and Disrepair Surveyor
2 months ago
We are seeking a skilled professional to join TristoneNash Ltd as a Damp, Mould and Disrepair Surveyor. This is a home-based position with the requirement for you to attend visits within your designated area of responsibility.
The organisation is taking a proactive approach to addressing dampness and mould issues by creating a dedicated team to deal with these matters.
Reporting to the departments' Service Manager, key responsibilities will include:
- Collaborating with colleagues across the organisation to provide a comprehensive service to customers.
- Managing damp, mould and disrepair cases through to resolution by conducting inspections, ordering repairs, and tracking progress.
- Working closely with geographical teams to instruct responsive repair contractors.
- Providing customer service that is efficient in terms of delivering resolution and next steps.
- Investigating and resolving construction-related defects to ensure high levels of customer satisfaction are maintained.
- Operational responsibility for the delivery of all damp, mould and disrepair maintenance activities within the organisation.
- Contributing to performance reports and attending performance reviews with partners to enable feedback and proactive actions on team delivery and efficiency.
You will work alongside area surveyors and partnering contractors to ensure effective delivery of services.
To be successful in this role, we are looking for someone with:
- Proven experience of delivering a maintenance service in a housing association or local authority setting.
- A good understanding of Decent Homes requirements.
- Knowledge of building components, diagnosis of building defects, building/contract law, building regulations, and housing law.
- Educated to minimum HNC level or equivalent professional experience/qualification in construction or property.
- A full UK driving license and a car with the ability to drive as and when required by the business.
