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Customer Service Representative

2 months ago


Doncaster, Doncaster, United Kingdom Moto Full time

About Moto

Moto is a leading provider of motorway services in the UK, offering a unique blend of convenience, comfort, and entertainment to travelers.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Team Member. As a Team Member, you will be responsible for delivering exceptional customer service, maintaining a clean and welcoming store environment, and supporting the sales team in achieving sales targets.

Key Responsibilities

  • Customer Service
    • Provide excellent customer service to all customers, responding to their needs and resolving any issues in a timely and professional manner.
    • Engage with customers to understand their needs and preferences, and make recommendations to enhance their shopping experience.
  • Store Maintenance
    • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
    • Restock shelves and displays as needed to ensure a visually appealing and well-stocked store.
  • Sales Support
    • Support the sales team in achieving sales targets by providing excellent customer service and making recommendations to customers.
    • Assist with visual merchandising and store displays to create an engaging and attractive shopping environment.
  • Other Duties
    • Perform other duties as required to support the smooth operation of the store.

Requirements

  • Age
    • Applicants must be 18 years of age or over to perform certain tasks or work on certain shifts.
  • Availability
    • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and adapt to changing situations.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

What We Offer

  • Competitive Pay
    • A competitive hourly rate and opportunities for overtime pay.
  • Benefits
    • Access to a range of benefits, including pension, sick pay, maternity, paternity, and life assurance.
  • Development Opportunities
    • Opportunities for career development and advancement within the company.

How to Apply

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.