Sales Associate

4 days ago

Warrington, Warrington, United Kingdom Topps Tiles Full time
Unlock Your Potential with Topps Tiles

Aged 21 and above: £11.44 per hour

Aged 20 and below: £10.18 per hour

What sets Topps Tiles apart?

We're a leading retailer in the tile industry, renowned for our extensive range of high-quality products and exceptional customer service. As part of the Topps Group, which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler, we offer a dynamic and supportive work environment.

Key Responsibilities:
  • Utilize your exceptional people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone.
  • Represent the Topps Tiles brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets.
  • Deal with customers face-to-face, ensuring a welcoming and confident approach.
  • Ensure showrooms are clean and tidy, and branch standards are maintained.
  • Ensure point of sale displays are up-to-date and accurate.
  • Carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures.
  • Maintain an awareness of interior design trends and the role that tiles have in renovation schemes.
  • Complete customer orders over the phone.
  • Offer exceptional customer service, even when under pressure.
  • Offer specific advice to customers on products and their use.
Requirements:
  • Previous experience in a retail environment.
  • Interest in interior design trends.
  • Excellent customer service skills.
  • Ability to work well under pressure and handle multiple tasks.
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy in handling transactions.

If you're outgoing, friendly, have a positive attitude, and don't mind lifting a few heavy boxes of tiles, then you're the perfect fit for our team.

With a competitive basic salary, no evening, Christmas Eve, or Boxing Day working, plus training, development, and promotion opportunities for your longer-term career goals, you'll love working for Topps Tiles.

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