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Automotive Parts Specialist
3 months ago
Parts Advisor
Position Overview:
As a Parts Advisor at JCT600, you will play a crucial role in ensuring a swift and effective supply of parts to both internal and external clients. Your focus will be on proactive sales and inventory management while providing an outstanding customer experience.
We strive to make JCT600 an exceptional workplace. This role presents a wonderful opportunity to advance your career within a company dedicated to your growth, offering a flexible, supportive, and enjoyable work environment where you can excel.
Key Responsibilities:
- Addressing customer inquiries (both internal and external) to ascertain their requirements and supplying parts promptly, maintaining the highest standards of professionalism and integrity.
- Managing stock levels daily to ensure the department operates smoothly.
- Overseeing the accurate receipt and storage of incoming parts, including pre-picking items for workshop use.
- Conducting stock control tasks in accordance with company and brand policies, including warranty and supplier returns.
- Regularly communicating with manufacturers to ensure we provide the best shopping experience for our customers.
Qualifications:
- A customer-focused mindset, consistently aiming to exceed service expectations.
- Meticulous attention to detail with an organized and systematic approach.
- Experience in a parts environment is advantageous but not mandatory; enthusiasm and a willingness to learn are essential.
- A flexible and adaptable attitude, capable of adjusting to changing priorities.
- A strong team player with excellent interpersonal skills.
- A driving license is preferred due to the nature of the role.
Benefits of Working at JCT600:
In line with our goal to be the best workplace, we offer:
- Competitive salary and bonus structure.
- A life assurance plan and a company pension, subject to terms and conditions.
- 26 days of annual leave, increasing to 28 days after five years of service and 30 days after ten years of service, plus bank holidays.
- Flexible working arrangements.
- 26 weeks of paid maternity leave and 4 weeks of paid paternity leave.
- A variety of training and leadership development programs.
- A colleague referral scheme with rewards up to £1000 per referral.
- Preferential service rates for family and friends.
- Long service rewards and loyalty incentives.
Our Commitment:
At JCT600, our ambition is not to be the largest but to be the best. For our colleagues, this means striving for excellence every day. As a family-run business with over 75 years of experience, we are dedicated to delivering the best customer experience and the same commitment extends to our team members. We value transparency, trust, and diversity, ensuring that every voice is heard and respected.
We are committed to creating an environment that celebrates our differences and fosters a sense of belonging. When you become part of JCT600, you are not just an employee; you are a valued member of our family.
JCT600 is an equal opportunity employer, committed to diversity and inclusion. All qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity, or expression.
