Technical Underwriter

3 weeks ago

Gloucester, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time
About the Role

Ecclesiastical Insurance Group is seeking a skilled Technical Underwriter to join their Gloucester office. As a key member of the Retention Team, you will work closely with the Church Operations department to deliver exceptional customer service and drive business growth.

This is an exciting opportunity to develop your career and become an integral part of a purpose-led organisation. You will have the chance to work with a range of stakeholders, including internal and external partners, to provide technical expertise and support.

Key Responsibilities
  • Develop and negotiate new and existing business within your authority and in line with Ecclesiastical's strategy
  • Provide embedded underwriting support at partner and customer sites as required
  • Plan, prioritise and manage your work to deliver agreed objectives and meet Service Level Agreements (SLAs)
  • Act as a referral point for the wider customer service area in the region
  • Provide structured coaching to individuals and identify training needs
  • Use and champion effective communication methods to support Ecclesiastical's right first-time approach
  • Act on individual audit results and agreed action plans to improve your performance
  • Analyse team audit results and identify solutions to improve future results
  • Understand and operate within regulatory frameworks and identify and escalate any risks to the business
  • Identify and resolve complaints in line with company policy
  • Provide team manager support as required
  • Represent and promote Ecclesiastical at customer, partner and industry events
  • Act as a liaison between your area and the head office underwriting team
  • Provide project support as required
  • Expand your technical and niche knowledge through formal and informal channels
  • Manage your caseload effectively
Requirements
  • ACII qualified or committed to achieving within an agreed timescale
  • Graduate from Ecclesiastical's internal Underwriting academy at level 3 within an agreed timescale
  • In-depth insurance technical knowledge
  • Experience of effective stakeholder management within a commercial environment
  • Confident and influential communicator with the ability to negotiate at all levels
  • The ability to build and manage co-operative and productive relationships
  • A proven track record of acting as a coach within a commercial environment
  • Experience and ability to analyse and produce relevant Management Information (MI)
What We Offer
  • A competitive salary - let's discuss it
  • Group Personal Pension - up to 12% employer contribution
  • Generous annual bonus scheme up to 24%
  • 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
  • An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
  • Up to £400 annual personal grant to a charity of your choice
  • Encouraged to take at least one volunteering day per year
  • Employee Assistance Programme
  • Full study support to gain professional qualifications
About Us

Ecclesiastical Insurance Group offers insurance with award-winning service across a range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK.

We are a forward-thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size.

We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

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