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Neighbourhood Response Officer

2 months ago


Leatherhead, Surrey, United Kingdom Clarion Housing Full time

Job Summary:

We are seeking a highly motivated and customer-focused Neighbourhood Response Officer to join our team at Clarion Housing. As a key member of our neighbourhood management team, you will be responsible for ensuring that our estates are clean, safe, and well-maintained.

Key Responsibilities:

  • Carry out neighbourhood management of properties in the local region, working collaboratively with other teams, external agencies, and residents to identify and investigate tenancy breaches and reports of anti-social behaviour.
  • Develop and deliver neighbourhood plans and local offers, working with local resident groups to develop local community facilities, activities, and events.
  • Take ownership of ensuring that the estates you manage are clean and tidy, free from health and safety risks, and report any fly tipping or grounds maintenance issues.
  • Regularly travel across local regions to meet with residents, requiring access to your own vehicle.

Requirements:

  • Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills, with the ability to identify and investigate issues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Basic Criminal Record Check Clearance.

What We Offer:

As a Neighbourhood Response Officer at Clarion Housing, you will have the opportunity to work in a dynamic and supportive team environment, with a competitive salary and benefits package. We are committed to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.