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Retail Operations Leader
3 months ago
Experienced Retail Operations Leader - Baghill Lane, Pontefract.
£28,000 p/a pro rata for part time, plus potential to earn bonus of up to £7,800, plus excellent benefits package.
Full time / part time / job share up to 40 hours per week to include evenings and weekends.
Are you a dynamic and experienced leader ready to take charge at our award-winning Baghill Lane, Pontefract location? We are currently seeking a talented Retail Operations Leader to drive success and growth in this pivotal role.
Company Overview:
We are a dynamic and innovative retail, wholesale, and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends.
Reporting to the Area Manager, the Retail Operations Leader will be responsible for driving growth within the company-owned Baghill Lane, Pontefract location. This key role requires an experienced individual who can effectively engage with colleagues and customers, collaborate closely with the Area Manager to align operational strategies with company objectives, and foster a positive and empowering work environment that reflects the company's values.
Key Responsibilities:
Team Leadership:
Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service.Foster a positive and collaborative work environment, encouraging teamwork and a strong sense of community within the store.Celebrate colleague successes.Operational Excellence:
Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control.Implement and uphold visual merchandising standards to enhance the overall shopping experience.Customer Engagement:
Build and maintain strong relationships with customers, understanding their needs and preferences.Implement customer service strategies to enhance satisfaction and loyalty.Sales and Performance:
Set and achieve sales targets, actively driving initiatives to increase revenue and profitability.Analyse sales reports and trends to identify opportunities for improvement.Community Involvement:
Actively participate in local community events and initiatives to strengthen the store's ties with the community.Seek out partnerships and collaborations that contribute to the overall well-being of Baghill Lane.Financial Management:
Manage budgets, expenses, and financial reporting to ensure the store operates within established financial parameters.Required Skills:
Proven experience in retail management, with a track record of success in achieving sales targets.Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team.Excellent communication skills and the ability to build positive relationships with customers and the local community.Knowledge of retail operations, including inventory management and merchandising.Ability to analyse data and make informed decisions to drive business performance.A passion for community engagement and a commitment to making a positive impact in Pontefract.What's in it for you?
Salary of £28,000 + up to £7,500 bonus potential.Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.Cycle to work scheme.Develop your skills and capability in a highly supportive and multi-diverse culture.Outstanding Training & Development opportunities.Gain hands-on experience in a high volume, fast-paced environment.Enhanced Maternity & Paternity pay packages.Flexible working hours opportunity.Excellent additional benefits package including: Early access to your pay through 'EarlyPay', 24/7 access to your payslips via HR/Payroll portal, 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes), Wellbeing support – access to emotional support, counselling, legal and financial advice, Company Pension Scheme, Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme, NEST pension scheme, Extra Holiday - Purchase Scheme, Long Service Awards.If you are a results-driven and community-oriented individual with a passion for retail, we invite you to consider the position of Retail Operations Leader. Join us in making a difference in the Pontefract community through exceptional service and a commitment to excellence.
UK driving licence preferred as travel to other store etc.
Must be willing to undergo Post Office financial vetting.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
