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Freight Operations Manager

2 months ago


Tilbury, Thurrock, United Kingdom Right Now Recruitment Full time
Job Purpose - Freight Team Leader:

Right Now Group is partnering with a leading global freight forwarder to find a skilled Freight Team Leader for their Tilbury office.

Key Responsibilities - Freight Team Leader:
  • Lead the Control Tower team, assigning daily tasks to ensure seamless operations and high-quality service delivery.
  • Develop and implement comprehensive training programs to enhance team members' skills and performance.
  • Prioritize customer satisfaction, building strong relationships from the outset.
  • Ensure accurate tracking information and adherence to company Data Quality KPIs.
  • Identify cross-training needs within the team to ensure business continuity and support personal development.
  • Maintain a professional and friendly telephone manner, with excellent customer service skills.
  • Be enthusiastic, flexible, and self-motivated, with a proactive approach to work.
  • Be willing to work flexible hours during busy periods.
More Details:

Shift: Monday - Friday Hours: 09:00 - 17:30 Salary: £30,000 - £35,000

Candidates who meet the requirements will be contacted within 24 hours.