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Coffee Shop Team Leader

1 month ago

Derby, Derby, United Kingdom Dunelm Full time
About the Role

We are seeking a highly motivated and experienced Coffee Shop Team Leader to join our team at Dunelm. As a key member of our leadership team, you will be responsible for leading a committed and hard-working team of colleagues, ensuring a high standard of beverage and food service, and driving sales and customer satisfaction.

Key Responsibilities
  • Manage a team of colleagues to deliver exceptional customer service and maintain a high standard of beverage and food service.
  • Develop and implement strategies to drive sales and improve customer satisfaction.
  • Ensure health and safety, security, and shrinkage are at the forefront of your mind.
  • Work closely with other Team Leaders, the Deputy Store Manager, and Store Manager to achieve business objectives.
Requirements
  • Experience of leading a team in a high-volume, fast-paced retail environment.
  • Proven track record of delivering exceptional customer service and driving sales growth.
  • Ability to work flexibly, including weekends and evenings.
  • Strong communication and leadership skills.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career development and growth. We are committed to creating a positive and inclusive work environment, where everyone can thrive and reach their full potential.

At Dunelm, we value diversity and welcome applications from all candidates, regardless of sex, age, race, religion, ability, gender, or sexual identity. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues.