Starbucks Shift Supervisor

2 months ago


Wigan, Wigan, United Kingdom EG Group Full time

Job Summary:

We are seeking a highly motivated and experienced Shift Supervisor to join our EG Group team as a Starbucks Shift Supervisor. As a Shift Supervisor, you will be responsible for leading and managing a team of baristas and store staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Manage and motivate a team of baristas and store staff to achieve sales targets and provide excellent customer service.
  • Ensure the store is operating efficiently and effectively, including managing inventory, scheduling, and customer service.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with the store manager to achieve business objectives and implement company policies.
  • Provide coaching and training to team members to improve their skills and performance.

Requirements:

  • Previous experience as a Shift Supervisor or in a similar role in the hospitality or retail industry.
  • Excellent leadership and communication skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits:

  • Competitive hourly rate.
  • Quarterly bonus incentive.
  • Opportunities for career progression and professional development.
  • Free on-shift beverage.
  • Discounts on food, drinks, and merchandise.
  • Access to the Learning Hub with online learning courses.

About EG Group:

EG Group is a leading international convenience retail business with a strong presence in the UK and globally. We are committed to delivering exceptional customer service and driving sales growth through our team of experienced and motivated employees.



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