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Pensions Team Lead

4 weeks ago

Redhill, Surrey, United Kingdom WTW Full time
About the Role

We are seeking a highly skilled and experienced Pensions Team Leader to join our team at WTW. As a key member of our pension administration business, you will be responsible for leading a team of administrators and providing a high-quality service to our clients.

Key Responsibilities
  • Lead a team of administrators to ensure client work is undertaken on time and to the required quality standards.
  • Take ownership and accountability for work allocation and ensure service levels are achieved.
  • Lead complex and project work as required, driving best practice and identifying continuous improvements.
  • Coach, mentor, and drive colleague training, development, and team performance.
  • Develop and maintain high-level relationships with clients, promoting our brand and supporting business growth.
  • Active involvement in recruitment and selection of colleagues, contributing to a positive working environment.
Requirements
  • Demonstrable track record in dealing with DC and/or DB occupational schemes.
  • Prior experience of managing a team or experience of mentoring/training within a pensions administration environment.
  • Excellent interpersonal skills, including written and verbal communication.
  • Strong time management skills and ability to organize and prioritize tasks and team workload.
  • Computer literate and committed to delivering high-quality work with accuracy and attention to detail.
  • Desirable: Progression in PMI qualification.
About WTW

At WTW, we believe that diversity makes us stronger. We are committed to fostering an inclusive work environment where colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer and welcome applications from all qualified candidates.