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Lettings Branch Manager

2 months ago

Fleet, Hampshire, United Kingdom Spicerhaart Full time

About the Role

We are seeking a highly skilled and experienced Lettings Branch Manager to join our team at Spicerhaart. As a key member of our property services group, you will be responsible for leading a team of lettings professionals in delivering exceptional service to our clients.

Key Responsibilities

  • Lead daily meetings with the lettings team to discuss sales and marketing strategies
  • Coach and develop the team to achieve key performance indicators (KPIs)
  • Monitor and assess individual team member performance, including conducting regular one-to-one meetings
  • Encourage team development and progression, and identify opportunities for growth and improvement
  • Focus on generating new and repeat business, and developing strong relationships with landlords and tenants
  • Liaise with tenants to arrange property viewings and negotiate offers
  • Ensure the business is risk-averse and compliant with all regulatory requirements

Requirements

  • Full UK driving licence for a manual vehicle
  • Minimum of 2 years' experience in residential lettings at a senior negotiator position or higher
  • Ability to work well with others to create a positive team environment
  • Strong communication and interpersonal skills
  • Ability to create and implement business plans relevant to the branch
  • Strong understanding of current legislation related to residential lettings
  • Ability to manage time-sensitive and high-volume workloads
  • Reputation for delivering outstanding customer service
  • Ability to work independently and as part of a team

What We Offer

  • Competitive salary and bonus structure
  • Opportunities for career progression and professional development
  • Elite bonus scheme and uncapped commission
  • BMW company car or monthly car allowance
  • Enrolment onto a fully-funded training course