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Hotel Contracts Manager

2 months ago

Midlothian, United Kingdom Travel Trade Recruitment Full time
Job Description

Key Responsibilities:

  • Develop and implement a comprehensive buying strategy for destinations, setting group allocation objectives and placing strategy for all group series.
  • Build and maintain strong relationships with hotel and service suppliers, ensuring optimal commercial agreements.
  • Secure space at hotels at the best rates for tour series and facilitate relationships between hotel reservations/sales and the team.
  • Assume responsibility for placing series and confirming details and spaces with the business development and sales department, at the budgets and locations required, with ideal terms and conditions.
  • Stay up-to-date with hotel and service product knowledge through research, site visits, and regular placing trips.
  • Monitor and maintain relationships with coach suppliers, contracting best rates and space for series.
  • Track cancellation deadlines for Bedbanks, fulfill allocations, and nest space contracted, evaluating risks on overbookings with regular discussions with GMs and operations managers/supervisors.
  • Insert all seasonal space in the operations system with great attention to detail, following all procedures and processes to minimize errors.
  • Create and update yearly quoting rates by location and category, facilitating no-name quotes for the quoting department, highlighting special event periods.
  • Work through cancellation reports for Bedbanks based on deadlines by contracts signed, using reports from the operations software.
  • Ability to work under pressure, managing different source markets with varying requirements, categories, meal providers, and coach suppliers, maintaining a calm and level-headed demeanor.
  • Collaborate with different teams in a highly collaborative manner, with effective communication being a key aspect, both in writing and phone.

Requirements:

  • Proven experience in the Scottish hotel industry, with established relationships and market knowledge.
  • Experience in travel trade with groups or hotel sales functions, understanding revenue, sales, seasonality, and group business.
  • Excellent knowledge of Scotland as a destination and its tourism products, ideally including Ireland.
  • Outgoing and friendly personality with a passion for building relationships and social interaction.
  • Willingness to travel around Scotland and Ireland visiting hotels on planned business schedules.