Dental Administrative Assistant

2 months ago


Wakefield, Wakefield, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time
About the Role

We are seeking a highly organized and communicative individual to join our team as a Dental Clerical Officer. As the first point of contact for patients and visitors, you will be responsible for greeting, booking appointments, and handling enquiries in a busy environment.

Key Responsibilities
  • Welcoming patients and visitors, and ensuring a positive experience
  • Managing clerical and reception duties, including updating computer systems and filing records
  • Responding to telephone and face-to-face enquiries, and providing effective customer-focused communication
  • Booking, amending, and cancelling appointments in line with trust policies
  • Assisting with the confidential management of patient records and ensuring accurate and timely storage
  • Reporting maintenance and domestic repairs to relevant departments
  • Providing administrative support to colleagues and assisting with the preparation of patient records and day lists
  • Operating the departmental computer system and handling cash and processing dental payments
Person Specification

We are looking for an individual with excellent communication and organizational skills, who is able to work effectively in a dynamic team. The ideal candidate will have experience of working with filing systems, IT systems, and customer care, and be able to demonstrate effective written, verbal, and telephone communication skills.

The successful candidate will be able to work under pressure, prioritize tasks, and maintain a safe working environment. They will also be flexible and adaptable, with a willingness to learn and develop their skills within the Community Dental Service.

We value diversity and welcome applications from individuals with a range of backgrounds and experiences. If you are a motivated and enthusiastic individual who is passionate about delivering excellent patient care, we would love to hear from you.



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