Night Team Coordinator

5 hours ago

Bristol, Bristol, United Kingdom LGH Hotels Management Full time

The Opportunity:

We are seeking a reliable and responsible Night Team Member to contribute to the smooth operation of our hotel during the night shift. The successful candidate will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to the hotel staff.

Responsibilities:

  • Manage guest requests and ensure they are handled promptly and professionally.
  • Maintain security and safety procedures during the night shift.
  • Perform regular security checks throughout the hotel.
  • Provide general support to the hotel staff during the night shift.
  • Assist with any maintenance or housekeeping tasks that may arise.
  • Set up meeting rooms and other areas as required.
  • Serve food and beverages to guests as required.
  • Check guests in and out of the hotel as required.
  • Handle any emergency situations that may arise.
  • Prepare reports for senior management as required.

Benefits:

  • Access to employee discounts on bedroom rates across the LGH hotel portfolio.
  • Participation in the IHG employee room benefit programme across their global portfolio.
  • Shopping discounts on a range of products and services.
  • Eye care and legal advice services.
  • Counseling sessions and wellbeing support.
  • Access to hospital and death benefit plans.
  • Cycle to work scheme and wellbeing initiatives.

Ideal Candidate:

  • Previous experience working in a hotel or similar environment, preferably in a night team member role.
  • Excellent customer service skills and a friendly, professional demeanor.
  • Strong communication and interpersonal skills.
  • A good understanding of safety and security procedures.
  • The ability to remain calm and composed in high-pressure situations.
  • A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
  • Good organizational skills and attention to detail.

About Us:

LGH Hotels Management is a leading hospitality company with a growing portfolio of 42 hotels throughout the UK. We offer a range of career opportunities in the hospitality industry, including roles in hotel operations, customer service, and management.

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