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Chief Information Officer

2 months ago

London, Greater London, United Kingdom WPP Full time
About the Role

We are seeking a highly experienced and visionary Chief Information Officer (CIO) to lead our Business Platforms team at WPP. As a key member of our executive team, you will be responsible for driving the strategic direction of our enterprise technology and ensuring that it aligns with our business objectives.

Key Responsibilities
  • Strategy and Planning
    • Develop and implement a comprehensive enterprise technology strategy that supports our business goals and objectives.
    • Collaborate with our executive team to ensure that technology is aligned with our business strategy.
    • Oversee the development of annual financial plans and budgets for enterprise technology.
    • Establish and monitor key performance indicators (KPIs) to measure the success of our enterprise technology initiatives.
  • Enterprise/Business/Corporate Platforms and Enterprise Architecture
    • Develop and maintain an enterprise-level view of our platforms, services, and applications landscape.
    • Manage the development of an enterprise platform roadmap to meet agency and corporate technology demand.
    • Collaborate with agency CIOs to create strategies for pushing adoption of enterprise and business platforms across agencies.
    • Establish standards and best practices for product/platform development across agencies, corporate, and TechOps.
  • Relationship Management & Programme Oversight
    • Manage key stakeholders across WPP to drive enterprise technology strategy and proactively manage demand.
    • Collaborate with agency CIOs, TechOps, and the Transformation team to identify initiative impact on corporate/HQ and respective regions.
  • Financial Planning & Management
    • Conduct annual financial planning for corporate enterprise technology spend, global, and functional targets.
    • Forecast, plan, submit, and monitor WPP enterprise technology corporate budget.
    • Oversee business case spend and manage financial targets; drive value realization from respective platforms/projects/initiatives within the tower.
  • TechOps & Operational Service Assurance
    • Oversee assurance of service and address corporate/HQ service demand; ensure effective collaboration with TechOps to establish robust means of service delivery and conflict resolution.
    • Oversee assurance of enterprise technology risk and compliance for corporate.
  • Technology Demand Management
    • Meet corporate demand through stakeholder relationship management, proactive tech advisory/engagement, and end-to-end ownership of enterprise technology delivery through respective capabilities within the CIO tower.
    • Oversee development of technology business cases for new enterprise technology demand across regions and markets.
    • Oversee corporate enterprise technology demand forecasting, planning, and management, in line with governance requirements.
    • Oversee the monitoring and reporting of corporate enterprise technology demand performance, risk, and impact.
  • People Management
    • Ensure the corporate CIO tower has the right skills and capabilities, in alignment with enterprise technology's strategic direction.
    • Provide line-management support for platform lead, corporate transformation & portfolio leads, corporate service leads, corporate architecture lead, and R&C/Security partner.
Requirements
  • Experience deploying enterprise-wide platforms across a large, dispersed, and complex organization.
  • Experience successfully working with other leaders within a highly matrixed structure.
  • Expert knowledge and experience of key platforms currently being deployed across WPP.
  • Ability to build diverse, augmented teams with the right mix of permanent, fixed-term, third-party resources to deliver program outcomes.
  • Strong portfolio management skills of multiple enterprise technology platform programs.
  • Experience designing enterprise target state architecture, operating model, and technology choices in a large, FTSE100-equivalent organization.
Skills
  • Extensive experience in the large-scale roll-out of back-office technologies in big global organizations related to functions - HR, Finance, ERPs.
  • Operating model design and organizational transformation - strong ability to define target state org structure and implementing a matrix structure of business platform leads across each CIO organization.
  • Strong ability to guide corporate and agency senior stakeholders to consider the trade-off between group and agency objectives as it relates to platform decisions.
  • Ability to powerfully communicate the value of enterprise platforms while persuasively encouraging agencies to leverage enterprise rather than localized solutions.
  • Exec stakeholder management skills with the ability to create key technology partnerships and experience top-present to board level and c-suite stakeholders.
Behaviours
  • Exec c-suite business partnering experience helping senior stakeholders to define and refine their technology and product strategy and roadmap.
  • Strong understanding of WPP/advertising business model and end-users with deep knowledge of how technology, esp. the Enterprise Technology infrastructure supports and enables that.
  • Global perspective and experience in delivering the roll out of platforms on a global scale, including an understanding of the challenges and nuances of international operations.
  • Strong commercial acumen and drive to negotiate beneficial contractual terms alongside procurement with key partners and drive ruthless efficiency from current teams (internal and partners) to deliver outcomes cost-effectively.