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Shipping Clerk Role Overview:
At GRS - Global Recruitment Solutions, we are seeking a detail-oriented and organized individual to join our team as a Trainee Shipping Clerk. This entry-level position offers an excellent opportunity to gain valuable experience in the shipping and logistics industry.
As a Trainee Shipping Clerk, you will assist in various tasks related to the shipping process under the guidance of experienced professionals. This role is ideal for someone who is eager to learn, possesses strong organizational skills, and is committed to providing exceptional service.
Key Responsibilities:
- Shipping Documentation: Assist in preparing shipping documents such as bills of lading, shipping labels, and customs paperwork, ensuring compliance with international shipping regulations and company policies.
- Coordinate Shipments: Assist in coordinating shipments with carriers and couriers, including scheduling pickups and tracking shipments to ensure timely delivery and meet customer expectations.
- Quality Control: Learn how to inspect outgoing shipments for accuracy and quality, ensuring that orders are fulfilled correctly and meet customer requirements.
- Customer Service: Provide support to customers regarding shipping inquiries, delivery status updates, and any issues or concerns that may arise during the shipping process.
- Safety and Compliance: Adhere to all safety protocols and guidelines to ensure a safe working environment and comply with shipping regulations and procedures to minimize errors and delays.
- Continuous Learning: Stay informed about industry trends, best practices, and advancements in shipping technology to enhance job knowledge and performance.
Requirements:
- Strong organizational and communication skills
- Ability to work in a fast-paced environment
- Attention to detail and accuracy
- Ability to learn and adapt quickly
- Strong customer service skills