Freight Forwarding Trainee

3 weeks ago

StratforduponAvon, Warwickshire, United Kingdom GRS - Global Recruitment Solutions Full time
Trainee Freight Forwarder Job Overview

GRS - Global Recruitment Solutions is seeking a detail-oriented and motivated Trainee Freight Forwarder to join our dynamic team. This entry-level position offers a unique opportunity to learn the fundamentals of freight forwarding and logistics while working alongside experienced professionals in a fast-paced environment.

Key Responsibilities:
  • Training & Development: Participate in a structured training programme to gain knowledge of freight forwarding processes, documentation, and compliance requirements.
  • Documentation: Assist in the preparation and processing of shipping documentation, including bills of lading, customs declarations, and other required paperwork.
  • Coordination: Support the coordination of shipments by liaising with carriers, agents, and clients to ensure timely and accurate delivery.
  • Customer Service: Provide excellent customer service by addressing client enquiries, resolving issues, and ensuring customer satisfaction throughout the shipping process.
  • Data Entry: Enter and maintain accurate shipment information in the company's logistics software systems.
  • Compliance: Learn and adhere to international regulations and company policies related to freight forwarding and transportation.
  • Reporting: Assist in generating reports and tracking shipment status to ensure transparency and efficiency.
Requirements:
  • Strong organisational and multitasking abilities.
  • Excellent communication skills, both written and verbal.
  • Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook).
  • Attention to detail and accuracy in documentation and data entry.
Attributes:
  • Eagerness to learn and grow within the logistics industry.
  • Ability to work effectively in a team-oriented environment.
  • Problem-solving skills and the ability to handle challenging situations with a positive attitude.

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