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Events & Marketing Coordinator - Brighton
2 months ago
Job Summary:
The Events & Marketing Coordinator will be responsible for the day-to-day operations of events across the Black Rock Restaurant Group. The group consists of multiple restaurants, including The Coal Shed, Burnt Orange, The Salt Room, and Tutto. The primary focus will be on converting event inquiries into successful bookings and meeting event budget targets.
Key Responsibilities:
- Event Bookings and Conversion:
- Manage the internal booking system to a high level, overseeing day-to-day operations and future event and restaurant bookings.
- Ensure prompt responses to event inquiries and excellent communication with restaurants and guests.
- Utilize Tripleseat to efficiently convert leads into bookings.
- Report to the restaurants and marketing department as required.
- Reporting, Management, and Team Leadership:
- Report to the events team, general manager, and head chefs across the restaurant group as needed.
- Handle guest encounters and inquiries with a professional and friendly approach.
- Communication and Booking Systems:
- Manage the booking system, efficiently booking events and groups.
- Communicate effectively with clients and guests throughout the event process.
- Report to the senior events manager for any issues that arise during events.
Requirements:
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong attention to detail and problem-solving skills.
- Proficiency in Tripleseat and other relevant software.
Working Hours:
40 hours per week, fixed-term contract.
