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Product Design Specialist
2 months ago
We are seeking a highly skilled Product Design Associate to join our team at BT. As a Product Design Associate, you will be responsible for crafting digital experiences that meet user needs and business goals.
Key Responsibilities- Independently undertake and execute advanced, iterative, and user-centred product design activities to ensure BT's products and features are of the highest level of craft and execution.
- Deliver initiatives to improve the user experience of a product from conception to launch in partnership with product managers, engineers, researchers, and content designers.
- Contribute to strategic decisions around the future direction of BT's products and product design strategy.
- Drive the design of end-to-end user flows and experiences within BT's design systems and/or standards.
- Craft new or complex digital-first experiences that achieve commercial goals such as increased digital channel share and have clear commercial impact.
- Build meaningful internal relationships, contribute to a culture of design excellence, and promote a user-centred way of working.
- Implement continuous improvement opportunities to improve the design team processes, ensuring a consistent and coherent process to manage design quality and collaboration across squads.
- Mentor other product designers, helping to improve the team's craft and meet ambitions as well as act as a technical resource.
- A strong portfolio of work demonstrating a user-centred and data-driven design approach.
- A successful track record of delivering end-to-end design projects within an AGILE, multi-disciplined delivery team.
- Proven commercial experience of accessibility management considerations, effective user journey mapping, and wider strategic vision around user experience.
- Expert in user experience-influenced interaction design and user interface design (UX/UI) – Preferably following LEAN principles.
- Demonstrable understanding of user-centred research (focus groups, workshops) and the ability to use that data to influence the creation of elegant prototypes.
- 25 days annual leave (plus bank holidays).
- 10% on-target bonus.
- Life Assurance.
- Pension scheme.
- Exclusive colleague discounts on our latest and greatest BT broadband packages.
- Discounted BT TV with TNT Sports and NOW Entertainment.
- 50% discount for friends and family on EE mobile pay monthly and SIM only plans.
