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Travel Consultant
2 months ago
We are seeking a highly skilled and experienced Travel Consultant to join our team at Contract Personnel Ltd. As a Travel Consultant, you will be responsible for delivering exceptional customer service and providing bespoke worldwide travel experiences to our clients.
Key Responsibilities:- Deliver exceptional customer service through genuine relationship management and a desire to exceed customer needs.
- Prepare and complete travel documentation, including flight bookings, transfers, and hotel arrangements.
- Deal with customer queries via phone, email, and social media in a timely and professional manner.
- Capture and record required client information, ensuring accuracy and attention to detail.
- Build rapport with clients to ensure customer satisfaction and repeat business.
- Monitor, collect, and process payments in a timely and efficient manner.
- Liaise with other departments to resolve travel-related queries and ensure seamless customer experiences.
- Two years of experience in the travel industry or exceptional administration skills and experience.
- Excellent customer service and communication skills.
- Strong proven admin experience and numeracy skills.
- An organised and disciplined attitude towards managing workload.
- Strong written and verbal communication skills.
- Self-motivated with a can-do attitude and committed approach.
- Proficient in Excel, Word, Microsoft Outlook, and CRM travel systems.
- A keen eye for detail and ability to multi-task.
- Highly organised and resilient in a fast-paced environment.
- A highly attractive package, including a basic salary, company bonus scheme, and annual profit-sharing scheme.
- Being part of a friendly and passionate team.
- Company pension scheme.
- Free on-site parking.
- Paycare health benefits scheme.
This is an exciting opportunity to join a dynamic and growing company, with a focus on delivering exceptional customer experiences. If you are a motivated and experienced Travel Consultant looking for a new challenge, please apply today.
