Store Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Store Manager to lead our retail store in Nuneaton. As a Store Manager, you will be responsible for the overall performance of the store, including team management, store standards, customer service, and financial performance.
Key Responsibilities:- Lead by example and create a positive work environment for your team, demonstrating our company values of being Genuine, Wise, Eager, Focused, and Together.
- Manage all aspects of running a successful store, including KPIs around people, store standards, customer service, and financial performance.
- Ensure the highest standards of pet care and promote responsible pet ownership.
- Provide exceptional customer service by delivering a great shopping experience and displaying strong pet and product knowledge.
- Recruit, motivate, train, and develop your team, promoting Jollyes as an employer of choice in your local community.
- A passion for pets and people, with a focus on delivering an unrivalled shopping experience.
- Previous retail store management experience, with a proven track record in developing business performance and exceeding KPIs.
- Commercial awareness, with the ability to manage your P&L and take a proactive approach.
- Full-time, permanent position, working 40 hours per week, 5 days out of 7.
Jollyes is an award-winning UK pet retailer with over 100 stores and 50 years of pet expertise. We are committed to providing the best possible service to our customers and their pets, and we are looking for talented individuals to join our team.
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Store Manager
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Store Manager
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