Head of IT and Innovation

7 days ago

Tamworth, Staffordshire, United Kingdom Uniting Ambition Full time
About the Role

We are seeking a highly skilled and experienced Transformational IT Leader to join our team at Uniting Ambition as the Head of IT and Innovation. This is a unique opportunity to lead our IT department and drive digital transformation initiatives that align with our company's strategic objectives.

Key Responsibilities
  • Strategic Leadership: Provide vision and direction for the technology landscape, driving digital transformation initiatives to support the company's strategic objectives.
  • Team Management: Oversee and mentor a team of around 15 IT professionals, ensuring effective delivery of IT services and support across all locations.
  • Technology & Infrastructure: Manage a complex IT environment, including around 100 systems, 250 software applications, cloud, and on-premise infrastructure, ensuring optimal performance and security.
  • Budget Management: Oversee an annual IT budget of £5 million, identifying opportunities for cost savings.
  • Service Management: Manage relationships with Managed Service Providers and telephony providers, ensuring high-quality service delivery and resolving any issues that arise.
  • Performance Improvement: Improve system uptime from the current 95% to a target of 99%, addressing and minimizing outages.
  • Stakeholder Engagement: Act as the bridge between technical teams and business stakeholders, translating technical requirements into business language.
  • Innovation & Transformation: Drive the adoption of cutting-edge technologies and innovative solutions that align with the company's growth objectives.
Qualifications & Experience
  • Proven experience as a Head of IT or IT Director, preferably within a start-up or service industry environment.
  • Demonstrated ability to lead IT transformation projects and implement innovative technology solutions.
  • Strong experience in managing large, complex IT environments with multiple systems, software applications, and service providers.
  • Excellent stakeholder management skills, with the ability to translate technical concepts into business terms.
  • Solid understanding of both cloud and on-premise infrastructures, as well as infrastructure security.
  • Experience managing a substantial IT budget, with a focus on cost efficiency and value creation.

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