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Senior Payroll Specialist
2 months ago
About the Role
As a Payroll Administrator at Zellis, you will be responsible for delivering exceptional payroll services to our customers. This role is critical to the success of our payroll managed services and significantly impacts our ability to build long-lasting relationships with our customers.
This is a hybrid role, with two days per week working from our office and the rest of your time working remotely. You will be at the heart of our customers' payroll operations, positioned as the go-to payroll expert.
Key Responsibilities
- Completing and owning payroll processing cycles for allocated customers.
- Ensuring all payroll processes and procedures are accurately documented and updated regularly.
- Maintaining a working knowledge of current statutory and legislative compliance, keeping abreast of all changes through publications, websites, and seminars.
- Receiving and recording customer enquiries and providing enhanced information in response to customer requests.
- Handling complex payroll queries escalated from the client.
Requirements
- At least 1 year's experience in a dedicated Payroll position.
- Great analytical and problem-solving skills.
- Great attention to detail.
- Proven experience of delivering excellent customer service.
Benefits and Culture
At Zellis, we create market-leading HR and Payroll products and services to power exceptional employee experiences. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers, and 30% of the top universities in the UK and Ireland as customers.
We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, are:
- Unstoppable together.
- Always learning.
- Make it count.
- Think scale.
We offer a competitive base salary, 25 days annual leave, private medical insurance, life assurance, an enhanced pension scheme, and a range of additional flexible benefits.
