Automotive Customer Experience Engineer
7 days ago
We are seeking a skilled Automotive Customer Experience Engineer to join our team at Expleo Group UK Jobs. As a key member of our team, you will be responsible for conducting market studies to investigate customer requirements, behaviors, and latest technologies in the automotive industry.
The successful candidate will have a strong background in UX Engineering and a deep understanding of customer needs. Key responsibilities will include:
Key Responsibilities:
- Define customer requirements from a user-centric perspective
- Establish customer target requirements for in-vehicle infotainment systems, storage solutions, controls, switches, and displays
- Analyze European automotive market trends and customer usage patterns
- Produce market, trend, and engineering test reports and benchmark reports
- Create documentation in response to customer use cases and needs
Requirements:
- Degree-educated in a relevant field
- Experience in the automotive industry
- Customer-focused with knowledge of European driving and car usage behavior
- Understanding of vehicle development and performance
- Appreciation and knowledge of usability and ergonomic principles
- Microsoft Office skills
A full driving license valid for driving in the UK is essential, and flexibility to travel is required for this role. To meet current legislation, right to work checks will be carried out to ensure candidates are eligible to work within the UK.
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