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Service Advisor

2 months ago


Epsom, Surrey, United Kingdom The Solution Auto Full time
Service Advisor Opportunity

We are seeking an experienced Service Advisor to join our team at The Solution Automotive Recruitment. As a Service Advisor, you will be the first point of contact for customers in the Aftersales department, ensuring a seamless and efficient experience.

Key Responsibilities:
  • Check vehicles in and out, liaising with customers to secure future work
  • Deal with customers' requirements for service and repair work in a courteous and efficient manner
  • Carry out systematic follow-up, up-sell, and prospecting activities to maintain and build service department volume
  • Deliver exceptional levels of customer service and promote additional products and services
  • Work closely with the Workshop Controller and Service Manager to achieve departmental goals
Requirements:
  • Minimum 12 months' experience in the franchised main dealer world
  • Kerridge experience highly beneficial but not essential
What We Offer:
  • Further training and development opportunities
  • Potential career progression within the company

If you are a skilled and experienced Automotive candidate, we would love to hear from you. Please apply with an up-to-date CV, and we will be in touch to discuss your application further.