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Front of House Team Member

2 months ago

Swindon, Swindon, United Kingdom whitbread Full time

We're currently recruiting for a Front of House Team Member in our Swindon Town Centre Premier Inn. This role involves providing exceptional customer service to our guests, ensuring they have a warm and welcoming experience from the moment they arrive.

Key Responsibilities:

  • Deliver outstanding customer service, responding to guest queries and resolving any issues promptly
  • Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests
  • Prepare and serve food and beverages, maintaining high standards of presentation and quality
  • Contribute to a positive and inclusive team environment, promoting a culture of respect and empathy

What We Offer:

  • A competitive hourly rate, with opportunities for career progression and development
  • A comprehensive training program, equipping you with the skills and knowledge to excel in your role
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants
  • A company pension and save as you earn scheme, supporting your financial well-being
  • A range of discounts on shopping, travel, and other benefits, enhancing your overall quality of life

About Us:

Whitbread is a leading hospitality business, committed to delivering exceptional customer experiences and creating a positive impact on our communities. We believe in the importance of diversity, equity, and inclusion, and welcome applications from candidates from all backgrounds.