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Strategic Services Consultant

2 months ago


London, Greater London, United Kingdom Mavenlink Inc. Full time
About the Opportunity

The Mavenlink Inc. is seeking a highly skilled Strategic Services Consultant to drive service sales by leveraging in-depth industry knowledge, strategic consulting expertise, and excellent relationship-building skills.

This role involves defining the roadmap for the customer journey by identifying customer needs, developing application landscape and service solutions, selling the value of the implementation approach, and guiding the sales process to closure.

Primary Responsibilities
  1. Develop and implement services sales strategies to support license growth and revenue expansion.
  2. Prepare and present proposals and sales presentations to prospective customers, highlighting the value of Mavenlink's professional services.
  3. Develop services implementation estimates and statements of work to represent solutions that meet customer requirements and exceed their expectations.
  4. Build and maintain strong relationships with key customers and stakeholders, fostering a deep understanding of their business needs and goals.
  5. Collaborate with customers to outline application architecture and solutions based on Mavenlink's products that address their unique requirements and drive business success.
What You Bring to this Role
  1. A proven track record of successful sales and consulting experience in a SaaS services organization, with a strong understanding of service sales processes and methodologies.
  2. Excellent communication, presentation, and negotiation skills, with the ability to work effectively with cross-functional teams and stakeholders.
  3. Strong interpersonal and communication skills, with the ability to build and maintain strong customer relationships with various levels of personnel ranging from technical resources to C-Suite executives.
  4. A solid grasp of the EMEA region (primarily Europe) with understanding of regional differences and country-specific business practices.
  5. Ability to handle complex situations that require quick thinking and strategic responses, with a strong problem-solving approach.
  6. Excellent problem-solving skills and the ability to work collaboratively in a team environment, with a focus on delivering high-quality services that meet or exceed customer expectations.
  7. Knowledge of industry standards, regulations, and best practices, with experience working with the Salesforce Platform (business or technical).
Additional Information

This role is a hybrid position with the expectation that you'll be working from our office on average 1-2 times per week. The ideal candidate will be based in GMT time covering the EMEA region. Ability to travel up to 10-20%.

Mavenlink Inc. is an Equal Opportunity Employer.