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Team Leader

2 months ago

Paignton, Torbay, United Kingdom Card Factory Full time
{"title": "Team Leader", "content": "

About the Role

We are seeking a highly motivated and customer-focused Team Leader to join our Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting your Store Manager in delivering commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities

  • Support the Store Manager in achieving commercial growth and operational excellence.
  • Lead the store team in delivering great standards and exceptional customer service.
  • Review store performance data and provide insights to improve store performance.
  • Develop and implement strategies to drive customer engagement and loyalty.
  • Collaborate with the store team to achieve sales targets and improve customer satisfaction.

About You

  • You will be passionate about celebrating our customers' life moments and have a customer-centric approach.
  • You will have excellent leadership skills and be able to motivate and inspire your team.
  • You will be commercially minded and able to analyze data to inform business decisions.
  • You will be an engaging and enthusiastic team player with a positive attitude.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
  • The opportunity to work for a leading retailer with a strong brand and reputation.
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