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Retail Team Leader

2 months ago

East Midlands, United Kingdom Superdry Full time

About the Role

We are seeking a highly motivated and experienced Retail Team Leader to join our team at Superdry. As a Retail Team Leader, you will be responsible for leading a team of sales associates to deliver exceptional customer service and drive sales growth in our stores.

Key Responsibilities

  1. Lead a team of sales associates to achieve sales targets and deliver exceptional customer service.
  2. Develop and implement sales strategies to drive sales growth and improve customer engagement.
  3. Monitor and control store operations, including inventory management, visual merchandising, and store appearance.
  4. Provide coaching and development opportunities to sales associates to improve their skills and performance.
  5. Collaborate with the management team to achieve store targets and drive business growth.

Requirements

  1. Proven experience in retail management, with a strong track record of delivering sales growth and improving customer service.
  2. Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  3. Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
  4. Ability to work in a fast-paced environment and adapt to changing priorities.
  5. Passion for the Superdry brand and a commitment to delivering exceptional customer service.

What We Offer

  1. A competitive hourly rate.
  2. 20 days holiday plus your birthday day off.
  3. A new style obsessed Superdry wardrobe with our generous clothing allowance.
  4. Amazing staff discount with up to 50% online and in store.
  5. Flexible working patterns inc. 4 day working for full time (dependent on store availability).
  6. Style and Service obsession fuelled by our awesome training and development.
  7. Pension contributions.
  8. Life assurance.

About Us

Superdry have been making world class product for 15 years, and we're proud of it. Our mission is to inspire and engage the contemporary style obsessed consumer, whilst leaving a positive environmental legacy. Together, we have built a brand that has cut through the global apparel market at record speed, taking market share from brands that have existed for decades. But we have a big opportunity ahead of us as we launch 4 new collections. We are now on an exciting journey to reset our brand and return to our design-led roots and we are looking for talented people to join us on our journey.