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Sales Team Lead

2 months ago


Rotherham, Rotherham, United Kingdom Mamas & Papas Full time

**About Us**

Mamas & Papas is a leading retailer of baby and children's products, dedicated to providing exceptional customer experiences and building strong relationships with our customers.

**The Role of Store Supervisor**

We are seeking an experienced and motivated Store Supervisor to join our team at our Meadowhall store. As a Store Supervisor, you will be responsible for leading a small team of Sales Consultants, working closely with the Store Manager and Management teams to achieve store results and deliver exceptional customer experiences.

**Key Responsibilities**

  • Lead and motivate a team of Sales Consultants to achieve sales targets and provide excellent customer service
  • Work closely with the Store Manager and Management teams to develop and implement sales strategies and promotions
  • Monitor and control store operations, including stock levels, visual merchandising, and customer service standards
  • Identify and capitalize on sales opportunities, including upselling and cross-selling
  • Provide coaching and training to Sales Consultants to improve their sales skills and customer service

**Requirements**

  • Previous experience as a Retail Supervisor or Senior Sales Assistant
  • Excellent leadership and communication skills
  • Ability to work flexibly, including evenings and weekends
  • Strong knowledge of sales and customer service principles
  • Ability to work effectively in a team environment

**What We Offer**

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Discounts on Mamas & Papas products