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Service Advisor

2 months ago

Basingstoke, Hampshire, United Kingdom Inchcape Retail - Part of Group 1 Automotive Full time

Job Summary

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Inchcape Retail - Part of Group 1 Automotive. As a Service Advisor, you will play a key role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities

  • Customer Service
    • Provide a high level of customer service to ensure customer satisfaction and loyalty
    • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Sales and Upselling
    • Identify opportunities to upsell and cross-sell products and services to customers
    • Meet or exceed sales targets and contribute to the growth of the business
  • Operational Efficiency
    • Work efficiently and effectively to manage workload and meet deadlines
    • Maintain accurate records and reports to support business decision-making

Requirements

  • Customer Service Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and adapt to changing situations
  • Sales and Business Acumen
    • Understanding of sales principles and techniques
    • Ability to analyze data and make informed business decisions
  • Operational Efficiency
    • Ability to work efficiently and effectively in a team environment
    • Strong organizational and time management skills

What We Offer

  • Competitive Salary and Benefits
    • Competitive salary and benefits package
    • Opportunities for career growth and professional development
  • Supportive Team Environment
    • Collaborative and supportive team environment
    • Opportunities for training and development

Why Join Us

Inchcape Retail - Part of Group 1 Automotive is a leading global automotive group that sells, services, and repairs the world's best-known car brands. We are committed to delivering exceptional customer experiences and driving sales growth. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.