Shift Leader
4 weeks ago
About the Role
We are seeking a highly motivated and organized Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our store, ensuring that customers receive excellent service, and that our team members are supported and empowered to deliver their best work.
Key Responsibilities
- Lead and motivate a team of retail staff to deliver exceptional customer service and achieve sales targets
- Manage the day-to-day operations of the store, including opening and closing procedures, stock management, and visual merchandising
- Develop and implement strategies to improve customer satisfaction, sales, and employee engagement
- Collaborate with the store management team to achieve business objectives and implement company initiatives
- Provide coaching and feedback to team members to help them develop their skills and knowledge
- Ensure that the store is always clean, tidy, and well-presented, and that all health and safety procedures are followed
Requirements
- Proven leadership and management experience in a retail environment
- Excellent communication and interpersonal skills, with the ability to motivate and inspire a team
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects
- Ability to work flexibly, including evenings and weekends, and to adapt to changing circumstances
- Knowledge of retail operations, including stock management, visual merchandising, and customer service
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career development and progression. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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