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Operational Lead

4 weeks ago

Ealing, Greater London, United Kingdom Mears Group PLC Full time
Job Title: General Manager

Job Summary:

We are seeking an experienced General Manager to lead our Joint Venture contract with A2Dominion, delivering repairs, voids, and planned works within a stock size of 39,000 homes. As the operational lead, you will be responsible for overseeing the delivery of these services, ensuring seamless coordination and efficient operation of all departments.

Key Responsibilities:

  • Oversee the delivery of repairs, voids, and planned works within a stock size of 39,000 homes
  • Collaborate with the Service Lead Manager to align administrative and financial processes with operational goals and objectives
  • Ensure compliance with company policies and procedures
  • Analyse data and provide insights and recommendations to support decision making
  • Foster a positive and collaborative working environment, promoting professional growth and development among team members
  • Lead and manage a team, providing guidance, support, and development opportunities
  • Develop sustainable key Client/Stakeholder relationships, ensuring a high quality of customer engagement and involvement
  • Review, monitor, and control Branch/Contract performance to ensure delivery of P&L is in line with or exceeding agreed budget levels

Requirements:

  • Proven experience in the above duties
  • A minimum of 2 years experience in a managerial role within the social housing sector to include local authorities and property services
  • Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse teams
  • Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines

What We Offer:

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day
  • Volunteering Leave
  • Family friendly policies

How to Apply:

Please follow the link below to apply for this role. Alternatively, you can contact Laura Bourne at laura.bourne@mearsgroup.co.uk to discuss your application further.